1) How long will it take to receive my order?

Most of the artwork is shipped within 3-4 business days, many times sooner. During busy holiday seasons, it may be longer.

2) Why am I not able to track my package on the link in the e-mail I received after checkout?

Our artwork is shipped from various locations, sometimes using UPS, Fed Ex, DHL, or other carriers. Please be assured that you will receive your art in a timely manner, and feel free to e-mail us regarding delivery status and or tracking numbers.

3) The color of the matting or frame isn't listed, what color matting/frame does the art piece have?

 Many of our pieces have the matting and frame colors listed, while others don't. The ones that don't have specific colors listed are matted and framed using "artist's choice". While there is no standard color for the matting or frame on these pieces, and although it varies; it always compliments the colors of the piece.

4) Can I call in my order?

Absolutely, you may call in your order using MasterCard, Visa, Discover, and American Express credit cards. Our Toll Free order line is 1-888-605-5549.

Toll Free Order Line is Open 24 Hours a Day!

5) Our church wants to purchase Christian art from you, do we have to pay tax?

At this time, only customers in New York are required to pay sales tax. If you are a Church or Non-Profit organization in New York and would like to purchase our art you will not have to pay taxes if you provide us with your Tax ID (EIN) number.

6) Do you offer discounts?

We do offer a 10% discount to Churches and religious organizations that link to our website. Please see our About Us page for details. You can also join our mailing list to receive special offers, discounts, and coupons. This will also automatically enter you in our FREE art giveaway.

7) Can I return the artwork I purchased from you?

We suggest you carefully read the measurements of the artwork you purchase, as some of our artwork is not able to be returned. (If it is a piece that can be returned, there will be a 20% re-stocking fee.) In the rare case that a piece was damaged, please refer to our About Us page for details on our return policy, in which case you will be offered a replacement item.

8) How can I enter to win a free Christian art print?

Simply join our mailing list to be included in our FREE art giveaway. You will also receive special offers only available through e-mail.

COMMONLY USED ART TERMS

Enhanced - a technique whereby an artist paints textural highlights on a canvas reproduction, replicating the texture of paint that would be found on an original painting. Enhancing can be done with either paint or a clear gel. Each canvas is enhanced one at a time and by hand, so no two enhanced images are ever exactly identical.

Giclée - (pronounced "jhee-clay") is a French term meaning "to spray", which properly describes the method used to apply the ink to the surface of this fine art product. By using the artist's original work of art and state-of-the-art digital technology, each edition is carefully produced to match the color and detail of the original as closely as possible. Each giclée is created one at a time. Up to 12 different colored inks are used, making the depth and richness of color more true to the original than what can be achieved with traditional lithography printing. Giclées can be produced on cotton canvas or fine, acid-free art paper. Giclées on canvas must be stretched tight on a wood frame, much like a canvas for an original painting would be stretched. They are framed like an original painting, with an outside moulding and often a canvas liner. Paper giclées can be mounted and matted in the same manner as any paper print.

Because giclées are made one at a time, editions are produced in small quantities and each giclée has its own unique characteristics.

Limited Edition - a print of a specified size and format where the quantity of prints to be produced is predetermined prior to publication. Once that quantity has been produced, the edition is closed, and in the case of lithographs, the printing plates are destroyed. Limited edition prints bear the signature of the artist, are hand numbered with a sequence number (50/95 would designate the fiftieth print in a press run of 95), and are issued with a Certificate of Authenticity by the publisher.

Lithograph- a print produced on a printing press using offset lithography. This traditional method of printing color images uses 4 inks - magenta, yellow, cyan (blue) and black - to produce the entire range of colors in a print. Printed on paper, lithographs are matted and framed behind glass.

Master Canvas - A canvas transfer print. This special process involves disolving the paper back of a lithograph, and transfering the ink layer onto a stretched canvas surface. The result provides the texture of canvas, much like an original painting would have.

Open edition - an art reproduction having no limit to the number of prints that can be produced; however, the publisher may choose to no longer produce the image, making it "sold out." Open editions may or may not bear the artist's signature, but are never numbered.

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